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FAQ

  • How can I change my Shipping Address?

    Changing of address is only allowed on or before 11:00pm (PDT, -7 GMT) on the same day of placing an order. You may contact us via website email to request for such changes.

  • How is my order shipped?

    The standard ground mail service is shipped via United States Postal Service First Class Mail. Packages will arrive within 3-5 business days. Please be advised that shipments are not sent out on Saturdays, Sundays, or any Holidays. We do not guarantee arrival dates or times.

  • How can I track my order?

    A tracking number will be provided to you in your Shipping Confirmation email.

Our Contacts

If you require help, please do not hesitate and feel free to reach us at email. We would be more than happy to answer your questions.

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